Return Policy

With free shipping cost from Bali to US CA AU and Asia (and low shipping to some countries) included in our item pricing, please understand that we cannot accept returns and exchanges.

We ship with DHL and DHL shipping costs so much. It's packed by a licensed packaging company, insured, shipped with international shipping services to ensure safety of the rattan pendant lights and other items arriving in the US.

Our main business purpose is that you will joyfully have something eco friendly, with sustainable materials, designed and handmade in Bali, and feel satisfied as they are displayed in your beautiful home. And we feel blessed and forever grateful, to be able to take part in your joy and satisfaction.