Refund Policy

With free shipping cost from Bali, Indonesia (and low shipping to some countries) included in our item pricing, please understand that we cannot accept returns and exchanges.

It's packed by a licensed packaging company in crate box, insured, shipped with international shipping services to ensure safety of the rattan pendant lights and other items arriving in your country.

Our main business purpose is that you will joyfully have something eco friendly, with sustainable materials, designed and handmade in Bali, and feel satisfied as they are displayed in your beautiful home. And we feel blessed and forever grateful, to be able to take part in your joy and satisfaction.